Screaming Staff

2. I do not suspect any abuse or mistreatment of my elderly mother, but I have seen nursing home staff screaming at other patients – what should I do?

Poor treatment of any elderly person should be reported. If you are concerned that filing a report or complaint could lead to retaliation, report the abuse anomomously.  Sometimes a good nursing home can employ one or more attendants who should not have been hired.  If the nursing home administrator refuses to investigate your allegations, you should be very concerned that your loved one may be in danger.

A resident’s lack of money or status as a Medicaid resident should have no bearing on how that resident is treated.